Union Pacific Railroad USM Senior UX Designer
Unified Systems Management | An IT Asset management platform
USM's objective is to monitor all IT assets within the UPRR infrastructure. It must alert the correct parties when something is down and allow root cause identification as soon as possible to minimize outage time.
This is the ground level view displaying how all services, events, and deployment units are connected to allow for business feature groupings, root cause analysis and connection understanding.
The domain owner view allows managers of a certain domain to have a view of their world and drill-in as necessary. Here they can ensure their teams are doing their jobs in keeping everything operational and efficient.
The macro health dashboard is the executive view allowing for executives to have a view of their world and understand where their intervention would be helpful.
“I would love to understand how you come up with all of this because it is fantastic”
Due to my work on this platform the engagement continued to be extended and UPRR brings Concentrix millions in revenue each year.
USM case study available below